my.anydesk.com is the main interface to view and modify properties and status of a customers' account. It provides the custom client generator to create your own Anydesk, session logging, a support form to submit tickets and a section to manage payments.

• Anydesk App
• Is Anydesk Legit
• Anydesk Website
• Anydesk Web App
• Is Anydesk Legitimate

A remote client can be requested by entering the AnyDesk ID or Alias, displayed in the ID label of the Main Window of the remote client. Clients to request sessions with are also available from the Speed Dial or Address Book. A session request must be accepted manually on the remote side to start. For automatic access, see: Unattended Access. Not sure if SolarWinds Take Control, or AnyDesk is the better choice for your needs? Check Capterra’s comparison, take a look at features, product details, pricing, and read verified user reviews. Still uncertain? Check out and compare more Remote Support products.

• 5Monitoring
• 7Settings

Login

Customers get credentials by mail once the account is created on purchase. The mail include your login credentials namely the customers registered mail and a password. The password can be changed in the settings. In case you lose your password, it can be reset on myAnyDesk main page.

ID, Alias and License Key

The ID represents a unique number to identify a specific client in the AnyDesk network. The Alias is shaped like a mail address consisting of name and namespace. By default, users get an Alias in the public namespace '@ad' representing AnyDesk. A custom namespace is available for the Professional and Enterprise license.

See AnyDesk ID and Alias to learn how to backup the ID.

The license key connects the AnyDesk client to the corresponding account. ID and Alias are displayed in the clients section on my.anydesk.com when registered.

Registration

The license, applied to AnyDesk links the client to a specific account. After registering the client, the portal will display all its properties.

Adding Clients to a Namespace

The Alias can be chosen freely in the client details. The namespace must be @ad except for custom namespaces.

Note: If AnyDesk is installed and registered with a free license, the Alias is bound to the ID and cannot be changed once it was set.

The namespace is available for the Professional, Power and Enterprise license.

• Standard or public namespace:

exampleAlias@ad

• custom namespace:

exampleAlias@MyOwnNamespace

In Order to apply your namespace to a specific client:

• Attach your licence-key to AnyDesk with the corresponding ID/Alias.
• Login to the portal and browse to the list of clients.
• Choose the client you want to modify and click the loupe symbol.
• Change the name. You have to enter the full name including the @myOwnNamespace

Monitoring

Anydesk App

The Portal monitors clients registered to your account, the amount of active sessions, the installed version, as well as when and how long a sessions did take place. (Provides Export Options for CSV session data). Use this feature for accounting or billing purposes. A REST-interface is also available for Professional and Enterprise customers to provide automatic retrieval of session data.

Close Session

In the Session section click the arrow symbol » to get session details in the upper right corner, choose Close session to disconnect a session. Use this method to lower the session count.

Account information

All personal contact information except the registered mailaddress can be edited.

The license tab also shows general information like:

• Customer number
• License type
• License number
• Available & max seats
• Available & max session
• Namespace (if part of the bundle)
• Clients connected to your license showing ID, Alias and online status
• Interface to build custom client versions of AnyDesk. (Customize AnyDesk)

Settings

The settings tab lets you change time zone and language, setup the CSV session export, enable [Two-Factor Authentication] and change the unattended access password.

Payment & Invoices

In the Settings Tab switch to [Payment], to consign credit card information. Invoices will be payed automatically.You may also choose to pay manually via bank transfer or PayPal. The invoice section lists all invoices including status to keep track.

Forgot Password

If you forgot your password, go to my.anydesk.com and request a password reset by clicking forgot password. You will receive a reset password mail to your registered mail address.

Custom Client Generator

The Portal also provides the ability to create your own AnyDesk called custom client. See: Customize AnyDesk

If you're hunting for an alternative to AnyDesk, you've landed in the right place. Zoho Assist provides state-of-the-art remote access that combines security and seamless remote support service at half the cost.

Comparison - Zoho Assist vs AnyDesk

• .Remote Support
• .Concurrent sessions
• .Session management
• .Unattended access
• .Administrative Access
• .Custom widget
• .Custom domain branding
• .Scheduled remote session
• .Security (AES 256 encryption)
• .Rebranding
• .Browser-based console
• .Multi platform support
• .Multi monitor navigation
• .Grouping
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• .Remote Support
• .Concurrent sessions
• .Session management
• .Unattended access
• .Administrative Access
• .Custom widget
• .Custom domain branding
• .Scheduled remote session
• .Security (AES 256 encryption) *
• .Rebranding
• .Browser-based console
• .Multi platform support
• .Multi monitor navigation
• .Grouping
• .Departments
• .Contacts management

• .Remote Support
• .Concurrent sessions
• .Session management
• .Unattended access
• .Administrative Access
• .Custom widget
• .Custom domain branding
• .Scheduled remote session
• .Security (AES 256 encryption)
• .Rebranding
• .Browser-based console
• .Multi platform support
• .Multi monitor navigation
• .Grouping
• .Departments
• .Contacts management

• .Remote Support
• .Concurrent sessions
• .Session management
• .Unattended access
• .Administrative Access
• .Custom widget
• .Custom domain branding
• .Scheduled remote session
• .Security (AES 256 encryption)
• .Rebranding
• .Browser-based console
• .Multi platform support
• .Multi monitor navigation
• .Grouping
• .Departments
• .Contacts management

• .Remote Support
• .Concurrent sessions
• .Session management
• .Unattended access
• .Administrative Access
• .Custom widget
• .Custom domain branding
• .Scheduled remote session
• .Security (AES 256 encryption)
• .Rebranding
• .Browser-based console
• .Multi platform support
• .Multi monitor navigation
• .Grouping
• .Departments
• .Contacts management

• .Remote Support
• .Concurrent sessions
• .Session management
• .Unattended access
• .Administrative Access
• .Custom widget
• .Custom domain branding
• .Scheduled remote session
• .Security (AES 256 encryption)
• .Rebranding
• .Browser-based console
• .Multi platform support
• .Multi monitor navigation
• .Grouping
• .Departments
• .Contacts management

*Based on the type of service offered.

Zoho Assist, your best, affordable alternative to AnyDesk

Why Zoho Assist is the best AnyDesk alternative?

Zoho assist is a cloud-based remote support and remote access software which helps you to connect to your devices remotely. Zoho Assist offers several features like administrative access, browser-based console, custom branding, schedule-based remote sessions, session audit option, and so on while not compromising on security. We offer 256-bit AES encryption to ensure maximum security at all costs during remote desktop access. Zoho Assist is your best AnyDesk alternative which provides a plethora of features at an affordable price.

Is Anydesk Legit

Plan your remote support sessions based on your customers' schedule

Remote support teams often have to provide 24/7/365 support to their customers around the world. With Zoho Assist's Schedule option, technicians can proactively schedule support sessions based on the customer's availability. Zoho Assist, your budget-friendly AnyDesk alternative, allows you to schedule a demonstration or a support session from a Windows, Mac, Linux, Android, or iOS device

Direct Remote Access from your browser

Anydesk Website

Ease of access is one of the most important attributes when it comes to support and maintenance service. Zoho Assist provides easy access to your remote support console directly from your browser, so technicians can have more time to figure out the issue at the remote end rather than trying to set up complex software on their systems. With this remote desktop software, technicians can troubleshoot right from their browser with the web-based console without the need for any downloads on their end. Thus, Zoho Assist is your go-to web-based AnyDesk alternative which provides direct access from your browser from anywhere, any time!

An affordable, easy-to-use alternative to AnyDesk

Zoho Assist offers several features like concurrent sessions, rebranding, session audit, browser-based connection, and built-in integrations at half the price of AnyDesk. Unlike other remote support yearly subscription plans, we also offer affordable monthly subscription plans which can be renewed and cancelled at any time. Zoho Assist, your free AnyDesk replacement also offers a 15-day free trial, during which you can evaluate our services and choose the best plan based on your needs.

Top reasons to choose Zoho Assist over Anydesk

Anydesk Web App

• Easy to use
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• Part of Zoho Corporation, founded in 1996 and serving 60 million users around the world

• 'It works!!!! Its light weight! And simple interface. Much better than AnyDesk.'

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